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How to Cancel Amazon Music?
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To cancel Amazon Music Unlimited, go to amazon.com → Account & Lists → Memberships & Subscriptions → Amazon Music Unlimited → Cancel subscription, then confirm. You keep access until the end of your current billing period.
Cancel on the Amazon website (most reliable):
- Sign in at amazon.com.
- Hover over Account & Lists and choose Memberships & Subscriptions.
- Find Amazon Music Unlimited and select Amazon Music Settings.
- Under Amazon Music Unlimited, click Cancel subscription.
- Amazon will offer you a discount or a pause — decline if you're sure, then confirm cancellation.
- Watch for the confirmation email.
You can also go straight to music.amazon.com → your profile icon → Your Amazon Music Settings.
Cancel in the Amazon Music app:
Open the app → tap your profile/settings icon → Amazon Music Settings → Cancel subscription. On iPhone, the app may redirect you to a browser to finish, which is normal.
If you subscribed through Apple or Google, cancel there instead:
- iPhone/iPad (App Store billing): Settings → [your name] → Subscriptions → Amazon Music → Cancel Subscription.
- Android (Google Play billing): Play Store → profile icon → Payments & subscriptions → Subscriptions → Amazon Music → Cancel subscription.
Amazon can't cancel a subscription that Apple or Google bills you for.
Know which plan you're cancelling. This trips people up, because "Amazon Music" is several different things:
| Plan | What it is | Cancelling it |
|---|---|---|
| Amazon Music Unlimited | The paid, full catalogue tier | This is what you cancel |
| Amazon Music Prime | Included with a Prime membership | Can't be cancelled separately — it ends only if you cancel Prime |
| Amazon Music Free | Ad-supported, no cost | Nothing to cancel |
So if you're being charged separately for music, it's Unlimited. If you only want to stop paying for Prime overall, you'd cancel Prime instead, under Memberships & Subscriptions → Prime.
What happens after you cancel:
- You keep access until the end of the period you've already paid for — cancelling isn't immediate.
- After that you drop to Amazon Music Free (ad-supported, shuffle-limited) or, if you have Prime, to the Prime Music tier.
- Your playlists and library are saved. They stay on your account and come back if you resubscribe, though songs you no longer have access to will appear greyed out.
- Downloads for offline listening stop working — those files are licensed, not owned.
- Music you actually purchased from the Amazon digital music store is yours permanently and is unaffected.
Before you go, two options worth knowing: Amazon usually offers a pause (freezing your subscription for a month or more) and sometimes a discounted rate during the cancellation flow. If you're leaving over price rather than the service itself, those are worth a look.
Refunds: if you've just been charged and haven't used the service in that period, contact Amazon Customer Service — they can often issue a refund for an unused month, though it's discretionary rather than a guaranteed policy.