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How to Reset a Spectrum Router?

There are two different resets. A reboot (unplug for 30–60 seconds) fixes most slow or dropped connections and keeps your settings. A factory reset (hold the recessed reset button ~30 seconds) erases everything back to default, including any custom Wi-Fi name and password. Try the reboot first.

Updated Phones, Computers & Devices

Reboot (soft reset — keeps settings)

  1. Unplug the router (and modem, if separate) from power.
  2. Wait 30–60 seconds.
  3. Plug the modem back in first, let it come online, then the router.
  4. Give it a couple of minutes to reconnect.

Factory reset (wipes settings)

  1. Find the small recessed Reset button on the back (you'll need a paperclip).
  2. With the router powered on, press and hold about 30 seconds until the lights blink/restart.
  3. Release and wait for it to reboot fully.
  4. Reconnect using the default Wi-Fi name and password on the sticker, then re-do any custom settings.

Doing it without the button: you can also reboot or reset through the My Spectrum app or your online account — handy if the router is out of reach.

When to factory reset: only if a reboot didn't help, you forgot custom settings, or you're returning/repurposing the unit. Remember you'll have to set up your Wi-Fi name and password again afterward.

Nearby questions in this topic include How to Restart Samsung Phone? and How to Rotate the Screen on a Chromebook?.

More in this cluster: other Phones, Computers & Devices questions. You can also go to ask a follow-up and type a new question.

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Frequently Asked Questions

What's the difference between rebooting and resetting a Spectrum router?

A reboot (unplug 30–60 seconds) keeps your settings and fixes most issues. A factory reset (hold the reset button) erases everything to defaults.

Where is the reset button on a Spectrum router?

It's a small recessed button on the back you press with a paperclip. Hold it about 30 seconds while the router is powered on.

Does resetting a Spectrum router delete my Wi-Fi password?

A factory reset does — you'll go back to the default name and password on the sticker. A simple reboot keeps your custom Wi-Fi settings.

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